Question:
What devices can portable power station?
Answer:
Please note that the AC output port can only power devices that operate at less than total 250 Watt (500 watts for 3 seconds).This includes but is not limited to home devices like lights, small refrigerators, televisions, and outdoor devices like phones, laptops, cameras, drones, electric kettles, and more.
Question:
Can the portable power station be charged while using?
Answer:
Yes, portable power station supports pass-through charging. But we don't suggest, it will cause damage the battery life.
Question:
How to know the working times for my device?Why does the duration of some devices deviate from the actual usage data?
Answer:
Working time = 253.08Wh* 0.85 / operating wattage of your device.The duration of our equipment is based on laboratory data, and the duration of specific equipment usage may vary.
Question:
Does portable power station include a built-in MPPT controller?
Answer:
All power stations have a built-in MPPT controller.
Question:
What is the difference between the portable solar generator from your store and other stores?
Answer:
Many stores on alibaba are distributors. We are the source manufacturer. We have our own R&D team and production workshop and have a complete quality system to ensure product quality. There is no middlemen to make profits, so our products will be much more cost-effective than other stores.
Question:
What is your quality inspection process of the portable solar generator?
Answer:
Incoming inspection → Full inspection online(Cells and BMS) → semi-finished product inspection → Aging test → Finished product inspection → Outgoing inspection
Question:
Is your portable solar generator structure safe and durable?
Answer:
we have done a series of experiments on both the battery cell and the battery pack to make sure products are safety. Such as dropping test/life span test/Impact test/short-circuit test/terminal shock test/vibration test/constant temperature and humidity test etc.
Question:
Is there any guarantee for the portable solar generator?
Answer:
We provide 1-2 year warranty. We will provide replacement for free if there is any quality problem under warranty.
Question:
Does your logistics for portable solar generator have any advantages?
Answer:
We have established our own warehouse in Europe, Japan, United State. Generally, the portable solar generator will reach to customer's hand within 7 days after the order is placed .
Note: Please charge the battery at least once every three months and store it between -10 and 55 °C. Keep your portable power station away from heat and direct sunlight in order to extend its life span.