1. I want to know more details about the product, how can I contact you?
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You can send us an email inquiry at any time. For more accurate quotes, I need the following information: product name, order quantity, receipt country, quality requirements, etc.
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2. How do I know if your products are real or fake?
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We will inspect every shipment. I can provide test reports including HPLC, MS and HNMR if you want. Please find a professional chemist to help you confirm the authenticity of the test report.
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Of course, you can also purchase samples to take you around your trust.
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3. How do you ensure the safety of the package I receive?
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I want to receive the package safely, I first need to know your delivery address, do you have a preferred courier method, did you buy it from China?
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Why do you want to know?
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Because each country has different requirements for imported packages, especially chemical products, you need to know the basic information to provide you with the safest choice.
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At present, we have professional customs clearance agents in EU countries, the United States, the United States, Canada, and Southeast Asia. We have professional customs clearance agents to ensure the safety of packages.
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4. How to pay?
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Our payment channels include bittoin, bank card, Western Union, Allegitudes, etc.
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It is usually recommended that customers pay with Bitcoin, because the fee is low, the entry speed is fast, and the security is guaranteed.
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5. How long does it take to receive the package?
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This will vary according to the delivery method you choose. I will briefly introduce our commonly used special lines.
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Usually European countries 10-15 days after sending you the tracking number.
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In the United States and Canada, it usually takes 7-10 days.
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Southeast Asian countries are 3-7 days.
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